Privacy Policy

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At Free Souls Clothing, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in other ways.

1. Information We Collect

We collect personal information that you provide to us directly, such as when you make a purchase, sign up for our newsletter, or contact us through our website. This information may include:

• Name
• Email address
• Shipping address
• Payment details
• Phone number
• Social media handles (if you connect with us through social media)

We may also collect non-personal information automatically when you interact with our website, such as:

• Browser type
• IP address
• Device information
• Website usage data (such as pages visited)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Improve your shopping experience
• Communicate with you about your orders or promotions
• Send newsletters and updates (if you opt-in)
• Provide customer support
• Prevent fraud and comply with legal obligations

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures to protect your data, including encryption and secure payment processing. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who help us run our business, such as:

• Payment processors
• Shipping companies
• Email marketing services

These partners are contractually obligated to protect your information and use it only for the purposes of fulfilling your order or providing services to you.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our website. These technologies help us analyze website traffic, remember your preferences, and personalize your shopping experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of the website.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Opt out of marketing communications at any time by unsubscribing from our emails
• Request the deletion of your personal information, subject to certain legal restrictions

If you have any questions or concerns about your data, please contact us.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

9. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Email: coo@freesoulsclothing.com

Free Souls Clothing follows the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules,  which govern how we handle sensitive personal data. We also aim to comply with the provisions of the Personal Data Protection Bill once enacted.